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If you are not satisfied with products purchased, You can request a refund through our mail info@mundobuda.net, requesting the address of our nearest logistics warehouse to which we must refer articles.

Returns have to be done in less time to 14 natural days after receipt of order. Any subsequent application will be denied.

Items must be returned with the wrapping / original box with which was received.

Once the material receive, it shall be reviewed. From MundoBuda we reserve the right to refuse the refund on products used, spotted, deteriorated or damaged. If the return is refused, You will be notified via email.

The return of the product will be made by the customer and will not be paid. It is recommended shipping with tracking number. Products that have not been received will not be paid. The same, We recommend shipping retain data for claims postal.

We need to indicate the order number on shipping to conduct the review of the material. Any reception without order number indicated will be treated as void and will not be paid.

The payment amount will be made in the 14 days after receipt of the material in our warehouse, may be delayed until 30 days for external reasons to us. Orders placed by credit card or PayPal will be charged the same payment method. In the payment of your refund will be deducted the costs of services provided (for example, shipping or remanufacturing).